113 The Membership System (1/2)

Chapter 113: The Membership System

Translator: Nyoi-Bo StudioEditor: Nyoi-Bo Studio

Xiao Yan started playing with her cat as she finished her speech. She took out a brand-new drinking bowl, put in some fresh mineral water and tried giving it to Fina. She wasn’t sure if Fina was going to drink her water. She noticed that some customer tried to give Fina her leftover water but received a very unpleasant look from her, which was quite embarrassing for the customer.

Fina smelled it and didn’t drink it.

Xiao Yan then poured the rest of the bottle into Rainy’s water bowl. She started drinking happily.

Fina waited for a moment and confirmed that the water was fine to drink. She then started drinking her water.

This cat was wicked smart! She waited to make sure that the water was safe before taking a sip?! Xiao Yan was extremely amazed.

Zhang Zian was surprised as well. He would have never imagined that Xiao Yan’s road to success was that rough. Compared to her, he was truly lucky.

It was certainly challenging to run a business!

Xiao Yan sat down on her desk and told him, ”Well, let’s take a look at my membership system. That’s what you came here for.”

Zhang Zian walked up next to her and started looking at the computer attentively.

She explained as she ran through the system. ”I purchased this system through a vendor. If you like it, I can connect you with him. The advantage of this system is that it is very flexible and easy to expand. It is very strict when it comes to administration access. This is important when you have more than one store in the future. Also, the system connects directly to your marketing system, so your membership holders will get notifications as soon as you have new stock or promotions.”

She showed him how to add, delete, suspend and upgrade members, start member groups, apply member discounts, set up administrator rights, profit and loss reporting, WeChat marketing tools…etc. It was a very powerful and user-friendly system. He was especially interested in the WeChat notification function. If he needed to go somewhere, say, fetching Elfins, he could notify customers to come late.

He was quite impressed, and he trusted that Xiao Yan would not trick him with the system.

”The price of the system is 20 thousand Yuan. Each extra store costs an additional 10 thousand Yuan. The company will take care of the installation, connection, testing, maintenance and upgrades. All you need is a computer and internet. Member cards are an additional cost. Pricing is based on the size of your order.”

Zhang Zian paid full attention and tried to remember everything she said.

”You probably don’t have to worry about additional stores at this point, so…”

”Well, I have a friend who is also interested in the system,” he said, ”my friend owns a pet clinic that is close to my store. I think it would be great if we could exchange our member’s data. We both install the system. Members in both stores could enjoy benefits from both. However, member deposits and finances of both stores should remain separate. Do you think that sounds feasible?”

Xiao Yan agreed. ”That is a great idea!”

The idea of sharing member data was a thought that had just come to his mind. He wasn’t sure if it was even practical. He was afraid that Xiao Yan would laugh at him, but unexpectedly, she agreed with him. That was the best encouragement!

Xiao Yan said quickly, ”In fact, I had the same idea. My industry is different than yours. I could not find a partner to work with me. Competitors will not work with me either, of course.” She smiled. ”Your case is completely different. A pet clinic and a pet store do not compete, but instead complement each other. My bet is that your idea would totally work. However, when it relates to revising the system to fit your specific needs, there will be additional costs.”