Chapter 268 Mystery Shoppers (1/2)
The next day, Kyle and Xing Han started on their spying activities ... er, eating activities. They decided to have lunch at the family-owned fushion style restaurant and a seafood dinner at the other restaurant.
Kyle and Xing Han went through their notes before they left the hotel.
”Okay, so it's pretty simple as to what we want to know,” Kyle said, ”Things like location and such isn't what we're interested in as that has already been looked at. What we want to see is customer service.”
”Like, how long they take to serve us, how polite are they and all that, right?” Xing Han said.
”Yup,” Kyle replied, ”Though I'm going to do worse than that.”
”Meaning?” Xing Han asked.
”I'll deliberately create trouble, then see how they deal with the matter,” Kyle explained.
”So, do we split up?”
”That's not necessary. We can do the bad-cop, good-cop routine,” Kyle answered.
Xing Han thought about it, then said, ”Sounds good.”
Kyle gave him another file, ”Here are the employees who are working today. The owner's son will be there, as the manager, so it's the best time to check it out.”
”So that's why you want to be the trouble maker, huh?” Xing Han said with a knowing smile.
”Heh,” was all Kyle would say.
Kyle dressed up like a normal teenager, opting for his hooded sweatshirt, jeans, and sneakers. He had a single stud earring and some thin leather bracelets. He wasn't planning to look like a gangster nor act like one, but rather, he was going to be an unaccommodating and difficult customer to please.
As they walked into the restaurant, Kyle looked at his watch briefly and waited. There was no one nearby and none of the servers actually looked at their direction. Finally, after a minute, Kyle simply walked over to a table and sat down.
He sat back, looking about and saw that there were a few customers. It wasn't the lunch crowd yet, though from the looks of it, it didn't appear as if this place would reel in the customers. Kyle frowned at that. The accounts given didn't seem to tally with what he was seeing here.
Of course, one could say that this was a 'slow' day but it did not explain why the servers weren't even aware that they had entered - and sat down. Their table didn't have a menu, which should already be an indication that they hadn't ordered yet.
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Who was assigned to this table? No one?
Finally, one server came into view and Kyle just stared at him. The server, however, wasn't looking around but lost in his own world. Rather, he was engrossed with his work of carrying the food to the table, but even after placing it down, he did not look around to see if anyone needed his attention - or if he should be attending to anyone.
Xing Han had been quiet this entire time, but he saw the way Kyle's eyes narrowed and the slowly forming dark cloud above him. Though he said that he was going to be the 'bad' guy here, it looked like he didn't really need to act it out.
Memories of Company LV came to mind when he went to do the 'cleansing'.