Chapter 58 (1/2)
The next morning at more than seven o'clock, mubai opened his eyes hazy, and as usual, habitually got up to wash.
After washing, he yawned, picked up the mobile phone on the head of the bed and opened it.
It was found that there were several more bank entries.
”Dear user, at 22:02 on January 1, your account income with tail number of 2868 was 590000.00 yuan, and the current balance was 596880.18 yuan.”
”Dear user, at 06:33 on January 2, your account income of 2868 was 239000.00 yuan, and the current balance was 2986880.18 yuan.”
...
looking at these entries, mubai found that Fengshen express was indeed very responsible. In just one day, more than half of the flowers and plants had been delivered.
This makes him very satisfied.
Now only less than ten thousand yuan of bank cards, and again owned more than three million.
”Take a look at the buyers' comments after receiving the goods.”
After seeing the goods received, mubai is ready to take a look at the evaluation.
He yawned, walked out of the bedroom, and then sat comfortably on the sofa and logged in to Taobao.
On Taobao, after browsing the background message at will, I switched to the buyer evaluation page to have a look.
Among them, most of the buyers who confirm the receipt of goods are five-star high praise, but there are also many bad comments.
This makes mubai a little surprised, after all, he is very confident about the quality of the flowers and plants sold.
Swiping down the screen, he starts looking at the comments one by one.
User 526 * * *: ”ha ha, express brother is so handsome. It's really hard to deliver express to me at night in such a cold day. The express service is highly praised, the flowers and plants quality are praised, and the seller's service is poor!”!!! Contact me for a day and still don't reply me. Gaoleng shopkeeper, you must make a bad comment
”The flowers and plants are more beautiful than the photos. They are worth the money. They are highly praised by five stars. They have paid close attention to the store. If there are flowers and plants on the shelves, they will buy them. However, I hope the shopkeeper can communicate with customers from time to time, so as not to be too cold.”
”Golden Queen has received, very good, express preservation is very good, Aeolus express must be five-star high praise.”
”Peony arrived, the flowers are very beautiful, and the value for money is better, but I am still very angry with the shopkeeper's attitude. Even if the quality of the products is very good, please don't be so cold. Even if there are too many contact messages and you don't have time to reply, can you take care of a customer service? Don't say that one day there are tens of millions of online shop transactions without money to care for customer service! ”
”Well, it's very nice, but it's not very good! This miss is so willful, bad comments bad comments! Gao Leng's dead shopkeeper, I'll see if you don't pay attention to me in the future! ”
...
Mu Bai looked at these comments, especially the bad ones, so that he didn't know what to say.
It's not that he ignores these buyers, but every time he sells an item, the buyer he contacts is far beyond the scope of his ability to reply.
However, as a Taobao seller, service attitude is really a very important link.
So after seeing these bad reviews, mubai thinks it's time to find a customer service.
And look for a consulting customer service online, and it doesn't cost much.
But now I don't know who to take care of, and he doesn't have the right person in mind.
While thinking about Gu customer service, while under the mobile phone Taobao.