Chapter 65 (1/2)
Dong Haoyun was very depressed when he returned home. Unexpectedly, he was too excited today and went to talk to Bao Yugang and Cao Wenjin. The disclosure of the best quality customer information is so detailed. It seems that you should reflect on whether you have been too smooth this time. He called Tan Jiashun, the manager of the business department, and asked him to come to his home immediately.
In less than half an hour, Tan Jiashun came to Dong Haoyun's house. At this time, there were three people sitting in Dong Haoyun's study, Dong Haoyun and his two sons. After Tan Jiashun arrived, the housekeeper took him directly to the study.
After five people sat down, Dong Haoyun told us what had happened in the Hong Kong Governor's office today. Instead of being fooled by Bao Yugang and Cao Wenjin, he just said that these two were asking about heiyun company. It seems that they have the idea of digging our customers. After all, the monthly freight volume of black cloud company is too large, and the payment for goods is always the most punctual. Xiangjiang has a lot of local exports, but there are more shipping tycoons. It has always been more wolves and less meat.
Tan Jiashun: ”boss, in fact, we don't have to worry. At present, Ms. Zhao Tingting is responsible for the freight of the black cloud business. Unlike other Xiangjiang bosses, baozixuan is a technical boss, which is recognized all over the world. As long as we provide good service and the freight price is similar to that of our peers, there will be no problem. ”
The eldest son of the Dong family: ”if someone finds that Ms. Zhao Tingting, will they replace us?”
Tan Jiashun: ”no, we are very happy to cooperate with heiyun now. I have heard from several heiyun executives and will not take the initiative to replace any partners unless the service and quality have completely failed to meet the requirements of heiyun. The core of our work now is to improve our service awareness and meet the needs of higher-end customers. To borrow heiyun baozixuan's words, this era is developing rapidly. If you are not careful, you will be left behind by the other party. Now the company has achieved results by imitating what heiyun did today and finished today. For this reason, we have signed two more customers from the Cao family. ”
”They were delayed by the Cao family and chose us after seeing the executive power of our company. It's hard to do the freight business now, but our business volume is still increasing. I think we can give up those long-term defaults appropriately. Of course, some of the customers with bad reputation are the old relationship of the boss, but we also have the right not to accept the goods delivered by those customers who have the right to choose our freight company. ”
Listening to these words, the Dong family can't believe what Tan Jiashun said in the company for more than 20 years. After all, they know the level of Tan Jiashun.
Dong Haoyun: ”Jiashun, this is what you think. Recently, your ability is good!”
In fact, Tan Jiashun met baozixuan twice when he returned to Xiangjiang to debug the equipment last time. And I saw the efficiency of heiyun with my own eyes. I know that everyone has the right to choose from each other. Different cooperation is their loss. Don't be frustrated by losing a customer. We should use our ability to conquer someone stronger than him.
Let him know that he will lose more if he doesn't cooperate with us. Give up when you should. As long as we do our best, customers will naturally choose us.
Tan Jiashun: ”the last time I debugged the equipment in heiyun, the amount of goods shipped from RB was too large. I personally stayed in heiyun company for 3 days and heard some words from the employees of heiyun boss baozixuan!”
I also communicated with him and asked him what dissatisfaction he had with our shipping. He only said one thing to me, be nice to the crew. At that time, I didn't know very well. Only recently did I understand that if I was happy to run a boat at sea, I would work harder. What he said is good, coupled with more training in professional knowledge and safety knowledge, which is the premise to deal with maritime crises.
It's the same boat running. We are faster, more professional and more able to understand what customers think than the Cao family. We should be more expensive than them. After all, the service also needs fees. These are reasonable income. Heiyun's salary and bonus are very high, but as long as there is no reason for corruption, he will be directly dismissed and held accountable. Anyone who dares to accept customers' things will be directly dismissed once found, without any reason, regardless of the size of his position.
The first cook of heiyun company, the cousin of factory director Ma, has now been dismissed. And director Ma has now become a marginal figure because of this.
Dong Haoyun: ”did your brother understand that you read a lot, but if you really want to do business, you should learn from Jiashun and know what kind of people to communicate with. You can make progress and help the company. Jiashun, you have sorted out what you have learned, and we will change it. From tomorrow, you will enter the management of the company as deputy general manager and business manager. ”