55 The Dr. Li Protocol (1/2)
Anger appeared in Li Xiuying's eyes as she looked at the face of the demon from her past life. She looked away from the eyes of Dragon tattoo and saw that there was a small post-it note on the top right corner. It said 'Xǔ Junjie.'
Li Xiuying remembered there was something she had to do.
Li Xiuying flipped the image of dragon tattoo over and reached for her phone, which was on top of the bed side cabinet.
She searched online for the contact details of Orchid credit agency. She dialed the number and then navigated her way through the automated menu and security checks.
Li Xiuying heard an automated female voice speak ”You are currently 2nd in line.”
She then heard some music play.
Adviser: ”Good evening Dr. Li, I'll be your adviser for today my name is Xue Ai. How may I help you?”
Li Xiuying: ”Pay the balance.”
Xue Ai: ”Will you be paying the balance on both your purple and gold cards?”
Li Xiuying: ”Yes. In full.”
Xue Ai: ”And does the card you'll be using belong to you?”
Li Xiuying: ”Yes.”
Li Xiuying gave her bank details and paid off the balance in full.
Xue Ai: ”The payments usually take 2 working days to be fully processed. Your reference numbers are 0001482 and 0007194. Would you like to store your bank card for future use?”
Li Xiuying: ”No.”
Xue Ai: ”Can I help you with anything else today?”
Li Xiuying: ”Close both my accounts.”
Xue Ai paused: ”I'm sorry Dr. Li, I may have misheard. Did you just ask to close both your accounts with us?”
Li Xiuying: ”Yes.”
Xue Ai's voice contained panic as she spoke: ”Erm, I one moment please Dr. Li.”
Li Xiuying could hear Xue Ai typing on a key board.
Xue Ai tried to speak in a calm manner: ”Thank you for waiting. Dr. Li, I'm afraid that I do not have sufficient authorization to close any accounts belonging to customers who have our Gold or Purple cards. My manager is currently away on annual leave and will be back next week Monday. We could call you back then? What time would suit you best?”
Li Xiuying could hear the panic and the lies in the Xue Ai's voice. Xue Ai's speech sounded a little too scripted. Li Xiuying didn't see a point in making things difficult for Xue Ai.
Li Xiuying: ”I'll call back.” She then hung up the phone.
....
Orchid Credit Agency – Cubicle 5 Xue Ai's desk
Xue Ai lamented and muttered under her breathe ”Why is it always me? Why did I have to be so unlucky and pick up Dr. Li's call today! Why couldn't it have been that jerk Angúo.”