Chapter 16 (1/2)
”I'm your assistant. Naturally I want to be with you!”
After hearing Qin Xiao's words that there was something to do, Xiao Jingqian did not hesitate to follow up.
Qin Xiao and Xiao Jingqian have just arrived at Yunshan store. Li Li, the new store manager, is overjoyed to welcome him, ”Mr. Qin!”
”Tell me what happened. Where's the customer?” Qi qinxiao glanced around the store. It was lunch time and there were not many customers in the store.
Yunshan store is a product after-sales service point, which is also equivalent to a small club, providing consumers with leisure entertainment and product experience.
Usually, customers can consult and understand the company's product information here, and can also communicate with employees about the problems they have in purchasing products.
Therefore, in addition to high-end customers, most customers still come to the store frequently, which also ensures the close contact between customers and employees.
”Boss Wang was an old customer of Xu Jie. He bought a lot of products from Xu Jie and deposited some of them in the company.”
”Recently, he had some problems in the process of using the product, so he called Xu Jie to communicate with him.”
”However, Xu Jie has been avoiding, and even won't answer boss Wang's phone call in the end.”
”Naturally, boss Wang got angry and came to the store and threatened to call the police to arrest Xu Jie!”
Li Li quickly said what she knew.
Before Qin Xiao came, boss Wang had already made a scene in the shop. Li Li is not a very experienced employee. She has only worked here for half a year.
If Lin Bingbing did not leave with a large number of backbone elites, she would not have been suddenly promoted by Qin Xiao to be the store manager of Yunshan store.
So she is really inexperienced in dealing with customer problems and disputes.
Qin Xiao did not come to this period of time, her heart is all up and down, uneasy.