Chapter 1367 (2/2)
When the reporters on the stage saw her expression, they were puzzled. What's the situation?
In the past, when we held a conference from afar, we were elated and confident. What happened today?
In addition, we were disappointed that Li Dong was not there.
Just when they were suspicious, Qi Yunna said solemnly: ”first of all, thank you for coming to the press conference, and thank you for your busy schedule!
There is only one theme for today's press conference!
Sense of responsibility! ”
”Responsibility?”
”What do you mean?”
“……”
There was a lot of noise under the stage. Qi Yunna waited for a moment, and then she coughed and said, ”everyone, please be quiet for a while. There will be time for you to ask questions.
Before the launch of the conference, I personally apologize to all the customers from afar!
I, Qi Yunna, because of my personal selfishness, have neglected everyone's feelings and brought inconvenience to you. I'm very sorry! ”
Qi Yunna got up and bowed deeply, and said with grief: ”you may think that my apology is very abrupt.
But this time, I sincerely implore you to forgive me.
Let me start by talking about the cause, January 30, the fifth day of the first month.
A promotion activity is being carried out in Xidan supermarket. Because of our negligence, the escalator of the store is stuck.
At that time, four people were slightly injured. After that, I came forward to communicate with the parties and reached a compensation settlement agreement.
At first, I thought it was just an accident. I didn't pay too much attention to it.
After all, it was just an accident. I always felt that it was inevitable.
However, just yesterday, Mr. Li Dong, chairman of the remote group, and Mr. Li, who is thousands of miles away, got the news by accident.
At the first time, chairman Li Dong gave me a severe criticism and education!
He said, safety is no small matter!
Behind an accident, it is not so simple as an accident, but the irresponsibility of the enterprise, the lack of social responsibility, the dereliction of duty of the regulatory authorities and the dereliction of duty of the management!Customer security is the most basic social responsibility of enterprises!
Even safety is not guaranteed. How can customers believe that our service, our food and everything of our enterprise are guaranteed?
At first, I didn't think so.
He thought that the chairman was making a fuss and that he was overcorrected.
However, when Chairman Li Dong told us that if we want to do something in the distance, we should be a respectable enterprise and an enterprise respected by the world.
Social responsibility, the word suddenly came to my mind!
Yes, in the past five years, we have been examples of enterprises with a sense of social responsibility. Our distant charity foundation is our gateway.
We are an enterprise once known as the backbone of the nation!
And now, I forget all this, ignore all this, the national backbone of these words, let me blush, I was disgraced to the distance, to the chairman of Mr. Li Dong!
So, the first thing I want to do today is to apologize to everyone.
My personal actions have discredited the distance. Because of selfishness, I didn't want to have a negative image in the distance. I didn't want to put on the hat of incompetence. I chose to hide all this and deal with it privately.
However, what is the difference between such a move and stealing information?
Far away to have everything now, all care about the customer's trust in us, the customer is God.
How can we become the backbone of our nation
Qi Yunna said that, the reporters were a little confused.
That's it?
Do you have a press conference on this?
Do you really think our reporters are idle and amusing us?
Many people are slandered in their hearts. They have nothing to do when they are idle!
A few people were injured, and they all settled down in private. What was going on in a big way.
At the time of their slander and discussion, Qi Yunna was upright and said in a deep voice: ”in order to practice our sense of social responsibility and become an enterprise that everyone respects!
Last night, chairman Li Dong made the following decisions! ”
All of a sudden, people are interested in Li Dong's words.
”First, several remote customers who were injured before will be held responsible for five years.
During this period, if these customers have any problems, difficulties or discomfort, they can come to any store in the distance and ask us for compensation.
It is any problem, even if it is not because of this accident, we will not stand idly by!
Because, you are our distant customer, is our mistake, caused you to bear should not bear the pain!
Our distant idea is to become an enterprise respected by our customers, and we all say that we are good at it, instead of being the object of scorn!
Second, safety first, safety is no small matter!
In order to give customers greater security, let consumers more assured distance, President Li made a decision!
Starting from the 8th, all the remote stores in the Beijing area were closed for a week, making great safety rectification!
Originally, during the Lantern Festival, we should not make such a move.
In this way, we will have a lot of losses, consumers are not convenient.
However, Mr. Li's remark that ”everyone's life is valuable” is more valuable than 1000 distant stores, which makes me feel ashamed.
Enterprises are not simply for the sake of interests.
While making profits, we should not forget our original intention, that is, to serve the public better, not to ask for it!
We can create again when the interest is gone. However, if we lose the original intention, we will lose our soul!
On the 16th, all distant stores will continue to open. From that day on, we will continue to give back to our customers and let them enjoy the rights of consumers with the most favorable price!
Third, self inspection is not enough. We will take the initiative to invite industry and commerce, quality inspection, safety, fire control Multiple departments came to inspect from afar.
As long as any problems are found, the most safe and effective rectification will be achieved at the first time from afar!
Even if the business is closed for one month, three months or half a year, as long as there is a problem, we would rather close the business, rather than ignore the safety of consumers!
Because, we are far away!
We are the backbone of the nation!
Money can't buy health and glory. No matter how big the enterprise is, the enterprise lacking social responsibility and the enterprise that doesn't care about customers will never become a respectable enterprise!
Far away, these two words are glory, is a heavy responsibility!
Hope, in the distance!
This sentence is everything in the distance!
There is a distance, there is hope, is the backbone of the nation! ”
Qi Yunna said that the enthusiasm is surging, people under the stage are stupid.
Just for this, shut down all the remote stores in the capital area?
Just for this reason, during the festival began to close down for rectification. It was not one family, but the entire imperial capital?Li Dong is crazy!
This is the first thought of everyone. If he is not crazy, can he do it?
If this is all like him, will other enterprises still live?
Even in the distance, the loss is extremely heavy. Is it worth it?
A lot of people are thinking, is it worth it?
He even thought that Li Dong was fishing for fame!
But the next moment, the field is a warm applause.
Under the stage, several injured people who were invited to come here were very excited and said in a loud voice: ”well, what we need is such an enterprise!
Such enterprises from afar are worthy of our respect! ”
At the moment, these people are not important.
Li Dong went crazy, but his behavior was impeccable.
Even, this time from afar is likely to become a model, and it should be praised by the government as a model.
Li Dong is rich and willful, and no one can say anything.
It's stupid to be sarcastic at this time.
As a result, the applause burst out like thunder.
The scene, set off a burst of enthusiasm, the most mentioned word is - sense of social responsibility!
And to become a respected enterprise has also become the center of discussion.
Far away this time, really play big enough!
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