Vol 2 Chapter 3 (1/2)

“Now then, as for the next reform.”

“There is still more to do?”

Cleaning and ventilating the tent and training performance in front of the store, in addition to that, is there a need of something new? Of course, it was necessary for something new, I think.

I answered “Of course” to Hetty as I opened the drawer in the desk.

Client Log Book.

I will have to organize this from now on.

“Have you ever seen a Client Log Book?”

“Oh, slaves doesn’t have the right to read it. Because there is a possibility to leak information.”

“You’re right, you guys are going to be employed by someone sooner or later. Therefore you mustn’t make contact with this kind of information.”

I flipped the Client Log Book.

The information listed here are the name, address, who was handed over, how much was the transaction, and so on was written in there.

Honestly, the amount of information written down will be helpful, but it seems Mark did not organize it.

(First of all, I should write a letter to them.)

The first thing I should do was to write a change of owners.h.i.+p letter.

I should notify them that Tos.h.i.+ki Mitsuji had taken over as the new shop owner from Mark Tracey, and that the name of the store had changed too.

I will send this to all the people that was written in the Client Log Book.

This will maintain the clientele. They are the life-blood of any business.

Statistics tells that only 7% of the freshly acquired customers will become a repeat customer.

In other words, retention rate will be bad if the only strategy was to gather new customers.

If I were to speak of what to do, then I would figure out something to make them a repeat customer.

Sending a letter this way for example. With that alone “This slave trader does not forget a customer,” and the impression will improve.

Furthermore, I will write down “Accessories and Clothing are included with every purchase” as a special service. This will make them come back again and I think this will become an opportunity

Are you going to write a letter? Even though master was the person who had thought up an idea of the slaves doing spear training performance that was already interesting, you will also write a neat welcome letter too. You’re surprisingly diligent I see.”

“Well, There is an interesting basis for this. An obligatory message such as this is just a social etiquette as a member of society.”

I remember the time when I worked as an HR career consultant when I was still in j.a.pan.

As for the business of career consulting, it was a newly developed field that was rather difficult. Mostly business connections, it was now personal connections between businesses.

In particular, since I worked for a career consulting company that specialized in advertis.e.m.e.nts, I desperately worked hard to make connections in the advertising industry.

It was there that I learned the importance of sending a follow-up letter.

For example “I can introduce you to applicants who wants to change jobs” and make the appointment too; getting in touch with them by asking “How was the performance of **** that I introduced to you?” as an aftercare; and never forget the change of management letter by writing “My name is Tos.h.i.+ki Mitsuji who had took over the work from **** who was the former person in charge.”

Career Consultants work quite closely with the business.

Businesses value the work of connecting people, even as something trifling as proper greetings. It will be important to wait and see how this goes.

After all the other party will likely do a business deal if they are comfortable with the person they are dealing with.

Now, after all that been said and done, I will have to send the change of management letter and checking up on the performance of the slaves that was referred to them as the aftercare service.

(The n.o.bles of this other world particularly tends to respect greetings.)

This is just my personal opinion, but I don’t think I’m wrong.

The proof was that the consistent greetings of the employees in large companies in the Oasis district, that shows high dignity.

The n.o.bles respect honor.

Therefore, writing this letter has a meaning.

Because writing the letter will give the impression that the slave trader will be a merchant that respects honor.

“Oh, the characters you wrote are beautiful. However your expression is a bit of a concern.”

“Is that so, Hetty. I want to ask you for proofreading the expressions. You are able to do it because you’re a high-cla.s.s prost.i.tute.”

Hetty was smiling softly, however, her eyes retains the look of somewhat being inquisitive.

Is my letter really that interesting?

When I casually saw Hetty’s credibility, it rose a bit from 25% to 28%.

(It’s still a long way to go, her credibility is low.)

While thinking about that, I handed the letter to Hetty and “asked”.