Chapter 240 - No Explanation (1/2)

The call went through almost immediately. Lin Canrong probably did not expect Boss Pei to give him a call. He sounded uneasy as he said, “Boss Pei! Do you have any instructions?”

Pei Qian nonchalantly said, “It’s nothing huge. I just want to ask if there have been many customers at Ming Yun Private Kitchen recently.”

Lin Canrong did not answer at once. He felt embarrassed.

It was not a question of how many customers there were… but if there were any customers at all.

From the day it opened for business, Ming Yun Private Kitchen had hosted Tengda’s employee gatherings and Zhang Zuting when he visited. Apart from that, there had been no customers.

That was to be expected. They had no publicity or exposure. Of course, no one would patronize Ming Yun Private Kitchen.

Some employees had mentioned Ming Yun Private Kitchen to their friends. However, it was too deserted and far away. Without anyone leading the way, it would be extremely difficult for these friends to locate the restaurant. Most people were not willing to come and look for it themselves. Furthermore, Tengda’s employees had just had a meal here. None of them wanted to come a second time for no special reason.

Thus, there had been no customers at all recently.

Although it would look like he had not been doing his job, Lin Canrong pondered for a while and decided to tell the truth. He could not possibly lie to Boss Pei anyway.

Boss Pei had incredible foresight. If Lin Canrong lied to him, the consequences would be dire.

“Boss Pei, we have not had a single customer this entire time. I need to reflect on this. We probably have not done enough publicity for the restaurant. I’ll get someone to focus on publicity now…” Lin Canrong took the initiative to admit his mistakes.

Once Pei Qian heard this, he interrupted immediately. “No, no, no. That’s not what I meant. You’ve been doing a good job. Your primary task is to provide the best food and service. You shouldn’t be worrying about something like publicity.

“I’m calling because I want to emphasize certain things.

“There might be some people visiting Ming Yun Private Kitchen soon. You must inform all the waiters to focus on the following: first, don’t allow any customer to take photos. Second, do not over-explain anything. Third, do not make an exception for anyone.

“Do you understand?”

Lin Canrong, “Er…” He obviously did not understand fully.

Pei Qian briefly explained further. When he said ‘do not over-explain anything’, he was referring to if customers asked why they lacked so many ingredients or why everything had to be pre-ordered.

Waiters should just answer: “The ingredients are very precious, and we have to import them from overseas.” That would suffice. There was no need to explain why they were so precious or from where they were importing these ingredients.

Customers might also ask why their food items were so much more expensive than other places.

In that case, waiters could simply say: “We use better ingredients and provide a better dining experience and service.” That would suffice. There was no need to explain why their ingredients were better or the merits of the dining experience and service.

All in all, they should not boast too much.

As for not making an exception for anyone, Pei Qian was referring to if any bosses were to visit the restaurant. Even if they were willing to spend a huge sum of money, they had to make a reservation, just like everyone else. At the same time, waiters could not especially explain anything more to them.

Of course, that was not to say they were to provide bad service.

They should still provide a certain standard of service to the customers—they just should not over-explain unnecessary things.

“Do you understand?” Pei Qian asked again.