138 Sorting out the hospital (1/2)
About ten minutes later…
There are additional people in Max's hospital room.
The Chairman of the hospital is in the front of the group, talking to Liz and Max. Behind the Chairman is his assistant and on the side are the four nurses who were rude, their supervisor, the chief surgeon and the rheumatologist who is the doctor in charge of Max.
Based on the lineup of people, both Liz and Max can see that the Chairman knows about their displeasure, because only the surgeon and the supervising nurse were not in contact with them so far.
Liz didn't give any details to her father, and the fact that the relevant people are here is a giveaway how this Chairman can find out what happens in his hospital. So, he either does not want to know how badly his employees are treating the patients, or he knows and ignores it. In any case, Liz finds him very irresponsible.
”… Again, I apologize, Dr. Williams if we made you uncomfortable in any way.”, Chairman Jarvik humbly said. ”The staff was unaware of your identity.”
Max looked at all these people shrinking in front of Elizabeth and then at Elizabeth who is standing straight with a domineering aura surrounding her and… he likes it. She reminds him of an empress who is looking at her unworthy subjects, with power to squish them at any moment.
He knows Liz as a confident and smart woman with a great sense of humor who believes in the goodness of people and avoids drama, a friendly neighbor, a girl who is inexperienced in romance and blushes easily, and this… is new Liz. Very powerful and sexy. If there is such a thing as a mental turn-on, Max has one right now.
Liz lifted her chin slightly and directed her icy gaze toward the nurses while talking to Chairman Jarvik. ”For a hospital of this reputation, I would assume that every patient will get a fair treatment. I must say that my initial impression is… disappointing. Since we arrived, we didn't receive a single word of empathy. Being a medical worker is more than providing painkillers and surgeries. I am sure you are all aware of this.”
Liz's eyes moved over everyone before settling on Chairman Jarvik.
After a short dramatic pause, Liz continued: ”The people who come here need medical care and being treated in a derisive way is not helping anyone. I don't expect a good reception because I have a certain identity. As medical workers, we treat conditions to the best of our ability and receive all patients with respect, don't you agree, Chairman Jarvik?”
Chairman Jarvik is a man in his early sixties, a proud man with many years of exemplary career in medical field. Right now, he is doing his best to conceal how embarrassed he is to be in this situation. His employees are watching him bow and apologize to a woman half his age, because they don't know how to distinguish important people from regular tourists!
When he got a call from Dr. Isaac Williams, Chairman Jarvik was not sure what to expect, but when he heard that his precious daughter is here and complaining how people are disrespectful, Chairman Jarvik thought that he will pass out.
The young woman in front of him is not only a daughter of Dr. Isaac Williams, she is a neurosurgeon as well! Elizabeth might not be known as her father, but considering her background and that she became a neurosurgeon at the age of 26, it is only a matter of time before her reputation swells to the point of being able to make or break other's medical career with few words.
Chairman Jarvik clenched his teeth while thinking how he will punish harshly these useless employees. How is it possible that they don't know who is Dr. Isaac Williams, the Chairman of Williams Medical corp.?
But there is no way that he will act arrogantly in front of Elizbeth. She is the daughter of Isaac Williams! One word from that man and his hospital's reputation will be ruined, together with his career.
”Yes, Dr. Williams. In the name of everyone I apologize. It is my mistake for not training them properly. I assure you that this will be remedied as soon as possible.”, he turned to his assistant. ”Kim, take note on this and let's get it in everyone's schedule.” He looked back at Liz. ”Dr. Williams, if you have any trainings that you can recommend, we will appreciate it.”
Liz nodded in approval. ”I will send them to your assistant.”
Chairman Jarvik put his professional smile on. ”Thank you. If you have the time during your stay to take a tour of our humble establishment and suggest recommendations for improvement, we will appreciate it…”
When the Chairman ended his talk, the rheumatologist stepped forward. ”Dr. Williams, let me know if you have suggestions about the treatment… And I apologize if I made you uncomfortable…”
”Your treatment is acceptable.”, Liz responded. ”Minor changes I had are already in the chart. As for the apology, I don't need it. I only hope that going forward you will improve. However… I you want to apologize, then that should be directed toward your patient...”
The man swallowed his non-existent saliva and turned to Max: ”I apologize…”
Few minutes later, the nurses apologized as well and the group left the room after Chairman Jarvik said that if there is anything else, they can contact him directly.
The Chief surgeon lingered behind. ”Dr. Williams… I am Dr. Everett Kong, Chief surgeon… it's an honor to meet you.”, he grinned while shaking hands with her. He said how he read number of her papers and that he admires her work and he asked if he could stop by tomorrow with his edition of the magazine where her latest paper was published and if she can sign it.
”You are famous.”, Max told Liz when surgeon left. He was unable to hide his admiration toward Elizabeth. She sorted them out, perfectly.
Liz flashed a smile. ”I am surprised about Dr. Kong wanting my autograph.”
”Who is your dad exactly?”, Max was obviously curious.
”My dad is the famous one in my family.”, Liz responded ambiguously.